1. Eligibility for Refund

Refund requests may be considered under the following conditions:

• Wrong product delivered
• Product received in damaged condition
• Product missing from the order
• Manufacturing defects

2. Non-Refundable Situations

Refunds will not be provided for:

• Change of mind after purchase
• Minor packaging variations
• Damage caused by improper storage or usage

3. Refund Request Timeline

Customers must notify us within 48 hours of receiving the product along with photos or videos as evidence.

4. Refund Approval Process

After verification, approved refunds will be processed within 7-10 business days through the original payment method.

5. Cancellation Policy

Orders can be cancelled before dispatch. Once shipped, cancellation requests may not be accepted.